View all Store Services

This service is to add One name onto the bracelet you are ordering.

When purchasing a brooch or bracelet from our store we are often asked if a name can be engraved. Yes we can engrave your baby brooch and bracelet with one name on the front.

Please Note; we do not engrave on the back of the bracelets or brooches so the engraving is for one name on the front

Currently engraving and dispatch takes approximately 5-7 business days. If your order is urgent or required for a special date please add a note in the special comments at checkout.

h1. Engraving Service

This service is to add One name or Initials onto the heart tag you are ordering.
When purchasing a beautiful heart tag from our store we are often asked if a name or initials can be engraved.
Yes, we can engrave your pendant for you with one name or initials on the front.
If you would like a special text font please select from our Special Text Fonts Preview and add the name into the "Type your name to be engraved" section after your engraving details.

Currently, engraving and dispatch takes approximately 1-2 business days.
If your order is urgent or required for a special date please add a note in the special comments at checkout.

h1. Engraving Service

This service is to add One name or Initials onto the heart tag you are ordering.
When purchasing a beautiful heart tag from our store we are often asked if a name or initials can be engraved.
Yes, we can engrave your pendant for you with one name or initials on the front.
If you would like a special text font please select from our Special Text Fonts Preview and add the name into the "Type your name to be engraved" section after your engraving details.

Currently, engraving and dispatch takes approximately 1-2 business days.
If your order is urgent or required for a special date please add a note in the special comments at checkout.

Keep your sterling and precious metals sparkling with this brilliant polishing cloth.

Will clean and polish gold, silver, and other precious metals without effort, giving a brilliant and lasting shine.
The cloth leaves an undetectable residue which inhibits tarnish.
Made from 100% Long Strand Egyptian cotton.
Non-toxic, non-allergenic.

This cloth is wonderful to use while making special creations to ensure a professional sparkle to your sterling silver and gold items.
Used by Professional Jewellers.

Engraving Service

This service is to add One name onto the brooch you are ordering.
When purchasing a brooch from our store we are often asked if a name can be engraved.
Yes we can engrave your baby brooch with one name on the front.

Please Note; we do not engrave on the back of the bracelets or brooches so the engraving is for one name on the front.

Currently engraving and dispatch takes approximately 5-7 business days.
If your order is urgent or required for a special date please add a note in the special comments at checkout.

We offer this Free Charm Soldering Service for charms that have been purchase from this store, the cost is updated to free of charge at the checkout.

Our master jeweller can solder a charm before we send your order for you, saving you time and money.

This service is only available when a charm and a chain have been purchased together.

We are trade qualified manufacturing jewellers and we provide a professional jewellery service.

Please note: if you require your charm/s to be soldered onto a specific link please add these details into your special comments otherwise our jeweller will solder them at her discretion.

Keep your sterling and precious metals sparkling with this brilliant polishing cloth.

• Will clean and polish gold, silver, and other precious metals without effort, giving a brilliant and lasting shine.
• The cloth leaves an undetectable residue which inhibits tarnish.
• These are made from high-quality Anti-Tarnish Cotton Flannel.
• The size of each piece is 110 mm x 155 mm.
• Non-toxic, non-allergenic.

This cloth is wonderful to use while making special creations to ensure a professional sparkle to your sterling silver and gold items.
Used by Professional Jewellers.This bracelet is also available as a Free gift offer with orders over $100
Simply add it to your shopping cart and if your order is over $100 you'll get it for free.

Hagerty Premium Quality Fashion Jewellery Cleaning Cloth
Once you use it... you will love it forever!
We use them and stand by them

Perfect to shine and sparkle all your jewellery making each piece look brand new again.
This cloth is wonderful to use while making special creations to ensure a professional sparkle to your sterling silver and gold items.
Used by Professional Jewellers.

Hagerty’s Fashion Jewellery Cleaning Cloth is the easy way to keep your most treasured necklaces, earrings, bangles, bracelets, rings and and pendants sparkling and residue free from day to day.

• Suitable for fashion jewellery, cubic zirconia, crystal and glass.
• Do not wash.
• Dimensions: 36cm (l) x 30cm (h).

Hagerty Premium Quality Fashion Jewellery Cleaning Cloth
Once you use it... you will love it forever!
We use them and stand by them

Perfect to shine and sparkle all your jewellery making each piece look brand new again.
This cloth is wonderful to use while making special creations to ensure a professional sparkle to your sterling silver and gold items.
Used by Professional Jewellers.

The Hagerty jewellery polishing cloth is specially designed to quickly and efficiently clean and polish all your most treasured gold, silver, and platinum necklaces, earrings, bangles, bracelets, rings, chains, pendants and all your fine quality jewellery.

This amazing cloth is treated with a special formula that is gentle yet thorough in cleaning and buffing away tarnish, grime, fingerprints, body oils and cosmetics from all precious metals while at the same time imparting a tarnish resistant barrier.
This cloth is an excellent buffer to be used to heighten your jewellery’s shiny lustre and brilliance.

Hagerty’s Jewellery Cleaning Cloth is the easy way to keep your most treasured necklaces, earrings, bangles, bracelets, rings and and pendants sparkling and residue free from day to day.

• An easy to use impregnated cotton cleaning cloth that cleans and refurbishes for a perfect shine.
• Suitable for gold, silver, platinum, diamonds, precious gemstones and all your fine quality jewellery.
• Dimensions: 36cm (l) x 30cm (h).
• Do not wash.

Hagerty Premium Quality Fashion Jewellery Cleaning Cloth
Once you use it... you will love it forever!
We use them and stand by them

Perfect to shine and sparkle all your jewellery making each piece look brand new again.
This cloth is wonderful to use while making special creations to ensure a professional sparkle to your sterling silver and gold items.
Used by Professional Jewellers.

Hagerty Silver Jewellery Polishing Cloth cleans, polishes, and prevents tarnish ten times longer!
This amazing cloth gently and thoroughly cleans and removes tarnish, fingerprints, and body oils while also imparting a tarnish resistant barrier.

The Hagerty’s Silver Jewellery Cleaning Cloth is the easy way to keep your most treasured silver necklaces, earrings, bangles, bracelets, rings and and pendants sparkling and residue free from day to day.

• An easy to use impregnated cotton cleaning cloth that cleans and refurbishes for a perfect shine.
• Suitable for sterling silver jewellery, cubic zirconia and semi precious stones.
• Do not wash.
• Dimensions: 36cm (l) x 30cm (h).

If you need to repair a broken earring these hooks are perfect for replacing the earring wires on your old favourites, making them new again.
Our polished shepherd hooks feature a contemporary earring hook design with a ball at the tip of the wire.

• Metal - Solid 9ct yellow gold
• Size - Length 22mm Thickness 1mm
• Design - Traditional ball shepherd hook earring back
• Quantity - Sold as pair.

If you need to repair a broken earring these hooks are perfect for replacing the earring wires on your old favourites, making them new again.
Our polished shepherd hooks feature a contemporary earring hook design with a ball at the tip of the wire.

• Metal - Solid 9ct rose gold
• Size - Length 22mm Thickness 0.85mm
• Design - Traditional ball shepherd hook earring back
• Quantity - Sold as pair.

If you need to repair a broken earring these hooks are perfect for replacing the earring wires on your old favourites, making them new again.
Our polished shepherd hooks feature a contemporary earring hook design with a ball at the tip of the wire.

• Metal - Solid 9ct rose gold
• Size - Length 22mm Thickness 1mm
• Design - Traditional ball shepherd hook earring back
• Quantity - Sold as pair.

Returns and Replacements
To return products to The Jewel Shop, please use Registered Post for your package and mail to the address shown on your invoice.
Please return in the original box and packaging if possible, alternatively please use protective packaging to avoid postal damage by EXPRESS POST or REGISTERED POST ONLY.
Items that have not been safely packed to avoid postal damage cannot be replaced or refunded.

• If you are returning a faulty product will refund the postage cost to return your item and we will send your new item free of charge.
• Unfortunately, the postage charges on returns for change of mind and the purchasing of a wrong size are not refundable.
• You are not required to pay for the registered post return delivery on the outgoing parcel if we have made an error resulting in a new order to be sent to you.

However, if you are returning an item for exchange or replacement, the postage costs will be added to your shopping cart.
All other returns/reorders will be charged the standard or priority delivery rate based on your delivery preference.

• Returns must be in original packaging and condition (original condition constitutes Not Worn, no scratches, no wear and tear and no damage.)
• Earrings can ONLY be returned if the earrings are still in the original packaging and unworn (this specification is a health regulation with all earrings).

h3. DETAILS

The padlock is Sterling Silver 925
The padlock is a small puffed heart design with a safety catch, making it secure
The padlock is approximately 10mm wide
The padlock can be used for a necklace clasp or bracelet padlock clasp
Metal: Sterling Silver Design: Traditional Padlock design

Please Always Check All Measurements for size!

Keep your sterling and precious metals sparkling with this brilliant polishing cloth.

• Will clean and polish gold, silver, and other precious metals without effort, giving a brilliant and lasting shine.
• The cloth leaves an undetectable residue which inhibits tarnish.
• These are made from high-quality Anti-Tarnish Cotton Flannel.
• The size of each piece is 90 mm x 55 mm.
• Non-toxic, non-allergenic.

This cloth is also available as a Free gift offer with orders over $50
Simply add it to your shopping cart and if your order is over $50 you'll get it for free.

Elevate your everyday style with these elegant Small Flat Hoop Earrings.
Designed for simplicity and versatility, these earrings feature a sleek, flat profile that effortlessly blends sophistication with a modern edge.
Perfect for daily wear or special occasions, their lightweight design ensures comfort without compromising on style.

Whether worn alone for a minimalist look or stacked with other earrings, these small flat hoops make a timeless addition to any jewellery collection.
These earrings come beautifully packaged, ready for gifting.

These earrings are available as a Free gift offer with orders over $299
Simply add them to your shopping cart and if your order is over $299 you'll get them for free.

• Size - 4mm x 12mm
• Metal- Sterling Silver
• Design - Huggie hoop earrings

Minimalist classic and simple endless hoop earrings.
Simple in design and popular by choice these earrings will be a jewellery staple.

These lovely delicate gypsy earrings are perfect for children in this tiny size and also a popular favourite with adults looking for a minimalist stud earring.

Lovely worn on their own for a minimalist look or wear them layered with your favourite earrings.

These earrings are available as a Free Gift Offer for Orders Over 100
Simply add them to your shopping cart for free, when you spend over $100.

• Metal – 925 Sterling Silver
• Colour – Silver
• Size – 12mm wide
• Design - Traditional hoop earrings.
• Lead & nickel free

The perfect gift for children, teenagers and young adults.

A must-have for every jewellery enthusiast, these Ball Stud Earrings are a timeless piece that can take you from day to night.
Classically an elegant and timeless pair of earrings featuring shiny round ball beads, these on trend earrings add class and shine to your look, capturing the spirit of the modern women.
The timeless elegance and fine craftsmanship make this these unisex earrings the perfect design for any age and any style.
These simple ball stud earrings will always be in fashion, perfect worn on their own or for simple jewellery layering.

• Metal – Yellow Gold Ion Plated Steel
• Size – 6mm round balls
• Lead & nickel free
• Design - Traditional ball stud earrings.
• These earrings have a matching necklace and bracelet available from Our Spherical Collection

These earrings are available as a Free gift offer with orders over $299
Simply add them to your shopping cart and if your order is over $299 you'll get them for free.

Our Spherical Collection of ball jewellery totally captures the spirit of the modern woman shining with every moment and each movement. A modern day essential, these ball jewellery designs are also being worn by the fashion savvy man. Lately I've seen men rocking these necklaces and ball bracelets giving these designs a whole new take on a much loved classic design.

Beautifully handcrafted by our very own master jeweller our new Spherical ball jewellery designs are made in high quality Sterling Silver and 14k Rolled Gold offering all the same physical characteristics such as beauty, durability and strength, but at a fraction of the cost of solid gold. It is nearly impossible to tell the difference between solid Gold & Rolled Gold, except when it comes to the cost!

We've made these classic ball designs into elegantly refined modern must have additions to your jewellery collection. These are sophisticated, elegant, and totally going to become your everyday favourite. Great for jewellery layering and just as nice worn alone as an eye catching shiny statement, our lovely Spherical designs will make the perfect gift when looking for something really special.

We can make these designs in any size just for you, so your new jewellery will not only look fabulous but fit you perfectly too. All the Spherical designs come breathtakingly gift boxed and wrapped ready for gift giving!

A must-have for every jewellery enthusiast, these Ball Stud Earrings are a timeless piece that can take you from day to night.
Classically an elegant and timeless pair of earrings featuring shiny round ball beads, these on trend earrings add class and shine to your look, capturing the spirit of the modern women.
The timeless elegance and fine craftsmanship make this these unisex earrings the perfect design for any age and any style.
These simple ball stud earrings will always be in fashion, perfect worn on their own or for simple jewellery layering.

• Metal – Yellow Gold Ion Plated Steel
• Size – 8mm round balls
• Lead & nickel free
• Design - Traditional ball stud earrings.
• These earrings have a matching necklace and bracelet available from Our Spherical Collection

These earrings are available as a Free gift offer with orders over $399
Simply add them to your shopping cart and if your order is over $399 you'll get them for free.

Our Spherical Collection of ball jewellery totally captures the spirit of the modern woman shining with every moment and each movement. A modern day essential, these ball jewellery designs are also being worn by the fashion savvy man. Lately I've seen men rocking these necklaces and ball bracelets giving these designs a whole new take on a much loved classic design.

Beautifully handcrafted by our very own master jeweller our new Spherical ball jewellery designs are made in high quality Sterling Silver and 14k Rolled Gold offering all the same physical characteristics such as beauty, durability and strength, but at a fraction of the cost of solid gold. It is nearly impossible to tell the difference between solid Gold & Rolled Gold, except when it comes to the cost!

We've made these classic ball designs into elegantly refined modern must have additions to your jewellery collection. These are sophisticated, elegant, and totally going to become your everyday favourite. Great for jewellery layering and just as nice worn alone as an eye catching shiny statement, our lovely Spherical designs will make the perfect gift when looking for something really special.

We can make these designs in any size just for you, so your new jewellery will not only look fabulous but fit you perfectly too. All the Spherical designs come breathtakingly gift boxed and wrapped ready for gift giving!